As a systems integrator we support our customers in all phases of an IT management solution’s life cycle. Starting with consulting, design and implementation by amasol Professional Services through training and support to operating tasks we will be available for you as required.
During projects amasol acts as an interface between the customer and the software vendors. We represent our customers’ interests and bundle their requirements for optimising the cooperation in all project phases.
Our service’s main goal is to enable you to leverage optimum business value from our IT management solutions. For this reason, we will seek to establish an on-site “Center of Excellence” (CoE) together with you, i.e. a core team actively supporting other teams and contacts in your company as an internal team of experts to optimise the use of the solution.
From our experience it is essential to establish such a CoE or core team to reach the goals of an IT management investment.
This task may not be neglected in favour of the daily business – otherwise the project success acutely will be endangered.
We support our customers in securing the project success by delivering tailored services – after design, implementation and training by our Professional Services team we will discuss your individual demand of support and operating services.
Our service offering ranges from basic support through extended support including system maintenance services to individual operating services which will include daily operating tasks in your IT environment.
The amasol Professional Services as well as the support and operating services are highly recognised by our partners.
Campus Neue Balan
Claudius-Keller-Straße 3 B
Tel.: +49 89 1894743-17