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The digital transformation is in full swing: companies are saying goodbye to outdated processes and achieving success with digital business models. If the IT behind it works properly! amasol supports companies to measure, optimize and agilize the performance of their IT services.

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Turnaround in IT management

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One-stop shop for Monitoring as a Service

Faster through the change

Innovative IT Security from the Network

Four approaches to a more agile IT

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Technology Business Management / Service Level Management

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Application Performance Management

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Artificial Intelligence Operations

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IT Infrastructure Management

amasol Trend Sudy Service Level Management - Centralization and Automation

Service Level Management (SLM) is increasingly becoming an essential part of the IT infrastructure. However, manual monitoring of SLM processes is a time-consuming and error-prone task that affects productivity. For this reason, SLM automation is increasingly coming into focus. The aim of the trend study "Service Level Management - Centralization and Automation" was to find answers to questions such as:

  • What role does centralized or automated management of Service Level Agreements(SLAs) currently play in German companies?
  • What goals are to be achieved with centralized or automated Service Level Management?
  • What obstacles and hurdles hinder centralized or automated Service Level Management?
  • How is Service Level Management currently implemented technically? (Processes, software)
  • What are the future plans for Service Level Management?

The study was conducted between January and March 2023 on behalf of amasol and is now available for download.

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Time for success stories

We agilize IT: That we do not make empty promises show the following case studies on projects we have realised with our customers. Furthermore it is becoming clear how we put our guiding principle of agilizing IT successfully into practice by looking at different application scenarios. Representatives of our customers also report how they have benefited in their daily work.

To the customer stories
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"You don´t have to know it all.
You just need to know,
whom to ask: I´m happy to assist
if you have any questions regarding amasol."

Sandra Maier - Knowledge Generalist

Assistant to the management board
O +49 (89) 1894743-0
info@amasol.de