amasol | amasol Blog

amasol’s partnership with BigPanda opens up new paths in IT Incident Management

01-07-2024

amasol is expanding its solution portfolio in the area of Artificial Intelligence for IT Operations (AIOps) with the AIOps platform from BigPanda.…

XLA to increase productivity and revenue

03-06-2024

The demand for IT quality is increasing due to agility and mobility. Availability and performance are expected, and alongside security, the focus is…

UXOps for an Optimal User Experience

29-05-2024

Today, users have increasingly high demands and expectations for digital technologies. Websites and applications need to load quickly, remain stable,…

DEX + ITIM + AIOps = The formula for a successful business

23-05-2024

One of the central challenges for IT teams today is to achieve the most comprehensive, enterprise-wide, and cross-system overview of user experience,…

Objectives and Key Results (OKR): Only the Right Goals Lead to the Right Results

08-04-2024

The central task in Service Level Management (SLM) is to define, together with the business, the goals and results that an IT service should achieve…

Experience Level Agreement (XLA): User Experience as the central measure for evaluating IT quality

11-12-2023

In the past, the focus of evaluating IT performance was primarily on metrics related to IT operations or associated performance (such as performance,…

Icinga Support and Expertise: Unlocking the Full Potential of Icinga: Transforming Monitoring Efficiency

08-11-2023

Icinga is an open source systems management system that was created back in 2009 as a "fork" of the open source IT infrastructure monitoring solution…