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25 Years of Innovation – amasol is proud of its journey!

04-08-2024

On August 4, 1999, amasol began an extraordinary journey with the goal of making IT more reliable and efficient for our customers. What once started…

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Less downtime, more control: with Broadcom DX for a stable and future-proof IT infrastructure

31-07-2024

It's a typical Tuesday morning. A company's IT department is just starting its day when the first alarms start coming in. The complaints pile up…

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amasol’s partnership with BigPanda opens up new paths in IT Incident Management

01-07-2024

amasol is expanding its solution portfolio in the area of Artificial Intelligence for IT Operations (AIOps) with the AIOps platform from BigPanda.…

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XLA to increase productivity and revenue

03-06-2024

The demand for IT quality is increasing due to agility and mobility. Availability and performance are expected, and alongside security, the focus is…

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UXOps for an Optimal User Experience

29-05-2024

Today, users have increasingly high demands and expectations for digital technologies. Websites and applications need to load quickly, remain stable,…

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DEX + ITIM + AIOps = The formula for a successful business

23-05-2024

One of the central challenges for IT teams today is to achieve the most comprehensive, enterprise-wide, and cross-system overview of user experience,…

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Objectives and Key Results (OKR): Only the Right Goals Lead to the Right Results

08-04-2024

The central task in Service Level Management (SLM) is to define, together with the business, the goals and results that an IT service should achieve…

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Experience Level Agreement (XLA): User Experience as the central measure for evaluating IT quality

11-12-2023

In the past, the focus of evaluating IT performance was primarily on metrics related to IT operations or associated performance (such as performance,…

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Icinga Support and Expertise: Unlocking the Full Potential of Icinga: Transforming Monitoring Efficiency

08-11-2023

Icinga is an open source systems management system that was created back in 2009 as a "fork" of the open source IT infrastructure monitoring solution…

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Servicetrace APM will not be re-implemented

10-03-2023

It’s official: Servicetrace APM (Synthetic Monitoring) will not be re-implemented by Salesforce in MuleSoft RPA

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